Post and delivery:
Most pieces are dispatched within 2 days of your order via Australia Post. Shipping times will generally follow their standard delivery schedules.
If you're in a hurry, or need something urgently, please don't hesitate to reach out and we will do our best to help.
Fits and measurments:
Because our pieces are sourced from all over the world, sizing can vary between items. Something labelled "small" in one country might actually fit like a large elsewhere.
Check the "estimated S/M/L in each product description for guidance. This is just an estimate and we can't guarantee it will be exact.
If you want precise measurements, or have questions about fit, please reach out and we will give you the details.
As these items are second hand, some may have minor wear and tear. We always try our best to include these imperfections in photos or mention them in the description.
Returns:
As we are a small independent business, we do not offer returns for change of mind on our products.
If you have any issues or concerns please don't hesitate to get in touch.
The legal bit:
Here are a few things to know:
We take good care to provide accurate photos, descriptions, and sizing estimates, but we cannot guarantee perfect fit or condition beyond what is listed. That is part of the nature and charm of vintage and second hand clothing.
By purchasing from Zip Vintage, you acknowledge that these are pre-loved items, and minor signs of wear or imperfections are normal and expected.
We are not responsible for shipping delays or if an item is lost once the item has left our hands and is in the care of Australia Post. But if anything goes wrong, please get in touch and we will do our best to help.
Prices, stock availability and shopping costs are subject to change, but we will always do our best to keep information accurate at the time of purchase.
If you have any issues, please don't hesitate to contact us as soon as possible so we can work together to find a solution.
