Shipping policy

At Zip Vintage, we aim to get your order packed and on its way as quickly as possible. All orders are shipped from Australia using Australia Post, with tracking included on every order.

Australian Shipping Rates

We currently ship within Australia only.

Shipping Method	Cost
Standard Shipping	$9.99 flat rate
Express Shipping	$14.99 flat rate
Free Standard Shipping	On orders over $90

Free shipping applies automatically at checkout when your order total is over $90.

Dispatch Times

Orders are dispatched on the next business day after purchase.

Orders placed on weekends or public holidays will be dispatched on the next available business day.

Once your order has been dispatched, you will receive a shipping confirmation email with your Australia Post tracking details.

Delivery Timeframes

Delivery times vary depending on your location and the Australia Post service selected at checkout.

As a general guide:

Shipping Method	Estimated Delivery Time
Standard Shipping	Usually 2–7 business days after dispatch
Express Shipping	Usually 1–3 business days after dispatch

Please note that delivery timeframes are estimates only and may vary due to Australia Post delays, public holidays, peak periods, weather events, or other factors outside our control.

Tracking Your Order

Tracking is included with all Zip Vintage orders.

Once your parcel has been dispatched, you will receive tracking details via email. You can use these details to follow your parcel through Australia Post.

Lost or Delayed Parcels

If your parcel is delayed, missing, or showing as delivered but has not arrived, please contact us and we will do our best to help investigate the issue with Australia Post.

We recommend first checking your tracking details, nearby safe places, your local post office, and anyone else at your delivery address who may have accepted the parcel.

While delivery is handled by Australia Post once your order has been dispatched, we will support you where we can to help resolve delivery issues.

Incorrect Shipping Details

Please make sure your shipping details are correct before placing your order.

If you notice an error after ordering, contact us as soon as possible. We may be able to update your details if your order has not yet been dispatched.

Zip Vintage is not responsible for parcels sent to an incorrect address entered at checkout, so please double-check your details before completing your purchase.

Order Changes

If you need to change or cancel your order, please contact us as soon as possible.

We will do our best to help if your order has not yet been packed or dispatched. Once an order has been dispatched, we are unable to make changes to the shipping address, shipping method, or order details.